INTRODUCTION
In
his opening address to Parliament on 25 June 1999,
President Mbeki’s commitment to enhance Community Police Forums (CPFs) is not
surprising — these structures exist (sometimes in name only) at almost every
police station in the country and are the most visible, if not the only,
expression of South Africa’s community policing policy.
What is surprising, is that this statement appears to contradict the direction
of the White Paper on Safety and Security, approved by cabinet in
September 1998, which explicitly provides for strengthening the capacity of
elected local government to ‘supplement’ the functions of CPFs. Furthermore,
it also appears to pre-empt the review of the practical appropriateness of
If the President’s commitment to strengthen CPFs is seen as more than rhetoric
— especially in the light of the country’s crime rates — then community
policing has to be examined against the reality of the challenges that face it.
This paper attempts to outline these challenges by providing a brief analysis of
the origins of community policing in
ORIGIN
OF COMMUNITY POLICING IN
It is
easy now, as
During the first months of 1991, increasing violence was destabilizing
Following long and often bitter negotiations, the ANC, Inkatha and the
government signed a National Peace Accord on 14 September 1991. The agreement
contained ‘general provisions’ which included the following:
"The police shall endeavor to protect the people of South Africa from all
criminal acts and shall do so in a rigorously non-partisan fashion, regardless
of the political belief and affiliation, race, religion, gender or ethnic origin
of the perpetrators or victims of such acts ... The police shall be guided by
the belief that they are accountable to society in rendering their policing
services and shall therefore conduct themselves so as to secure and retain the
respect and approval of the public. Through such accountability and friendly,
effective and prompt service, the police shall endeavor to obtain the
co-operation of the public whose partnership in the task of crime control and
prevention is essential ..."3
In addition to these provisions, the National Peace Accord provided a code of
conduct for the police, which emphasized that:
"... the police have an obligation to ‘preserve the fundamental and
constitutional rights of each individual in South Africa, to ‘secure the
favour and approval of the public’, to use the least possible degree of force,
to ‘be sensitive to the ‘balance between individual freedom and collective
security’ and to act in a professional and honest way."4
A core criticism of the code at the time was that, while it set out the
principles appropriate for policing, it did not provide "... concrete
mechanisms of enforcement."5
Nor, for that matter, did it provide incentives for compliance.
Nevertheless, there can be no doubt that the provisions of the National Peace
Accord and the code of conduct together provided a vision for the fundamental
transformation of policing in the country. The key principles outlined in these
documents — accountability, integrity, impartiality, effective service — are
those that inform all models of community policing.
However, a number of authors have pointed out that the political popularity of
community policing can be attributed to the flexibility or definitional
vagueness of the concept itself — it incorporates a variety of differing or
even conflicting definitions, the interpretation of which may be embraced and
promoted by role-players across the political spectrum.6
This may well account for the willingness of the police to accept the provisions
of the National Peace Accord and the code of conduct. Faced with a major and
growing legitimacy and credibility crisis, senior officers had begun to see the
need for change. Indeed, even before the Accord was signed, the police were
arguing that a new approach had been adopted. As the then Deputy Commissioner of
the South African Police (SAP), Lieutenant-General Mulder van Eyk, put it:
"The South African Police realizes that the organization must not only be
attuned to the community but also function in the context of the community.
Effective policing therefore means the strengthening of relationships through
which co-operation and voluntary obedience to the law will be maximized ... An
attempt is being made to implement this principle of partnership with the public
in every facet of policing."7
Part of this attempt was the creation of police-community liaison forums at
local level which were established, run and chaired by police officers for
‘consultative’ purposes. The limitations of these structures were soon
apparent. As noted by researchers at the time:
"There is little evidence that the police are generally aware of the issues
of representatively, or that forums lead to substantive input and positive
responses on the part of the police. This is borne out by the experiences of
those involved in the Local Dispute Resolution Committees of the National Peace
Accord. As with many liaison forums the police are often unwilling (or unable
because of organizational policy) to regard the views of the ‘community
representatives’ as necessarily relevant or deserving of an organizational
response."8
However, the National Peace Accord also established structures by which a more
representative and legitimate input from political and community organizations
could be acquired at local, regional and national level. These included Regional
and Local Dispute Resolution Committees which reported to a National Peace
Secretariat, as well as a Police Board. The mandate of these structures was
essentially one of monitoring and advice — they were explicitly excluded from
any formal role in the "... day-to day functioning of the police."9
Despite this limitation, these structures provided the means, for the first
time, by which political and community organizations could make an input, albeit
limited, in police planning.
At national level, the National Peace Accord provided for a Commission of
Inquiry Regarding the Prevention of Public Violence and Intimidation (popularly
known as the Goldstone Commission) with a broad mandate, including the formal
investigation of police misconduct.
The National Peace Accord thus initiated, for the first time in
"... the structures of the National Peace Accord will go only part of the
way to making police accountable to the communities they serve. Only when an
authority which is perceived as legitimate and representative of the majority of
the population has control over the SAP will conditions be established for
democratically accountable policing."10
It is these two interrelated issues — democratic control or accountability and
through this, improving the legitimacy of the police — that primarily shaped
the nature of the community policing policy that was to come.
The
first formal reference to ‘community policing’ as the prescribed approach,
style or methodology for policing in a democratic
|
"a)the
promotion of the accountability of the Service to local communities and
co-operation of communities with the service
e)
Requesting enquiries into policing matters in the locality
concerned."11 |
In
Section 22, the Constitution directed that the Act was to provide for the
establishment of an independent complaints mechanism to ensure that police
misconduct could be independently investigated.
Thus, the political prerogative informing community policing was one of
democratic accountability — the police were to be democratized and legitimized
by enhancing oversight and accountability generally, and particularly by
enhancing interaction, consultation and accountability at local, or police
station level. Informing this prerogative, of course, was the concern of the ANC
regarding the politics of the police. Preparing to inherit an extremely
powerful, organized and armed organization, hostile to democratization and, as
had become clear, thoroughly implicated in the violence, the primary issue was
neutralizing the potential of the police to destabilize the new democracy.
The emphasis on accountability was continued with the publication of the new
government’s first formal policy statement on safety and security in mid-1994
— the minister’s draft policy document entitled Change. It placed particular
emphasis on the democratic control of the police service and community
involvement in safety and security issues. In doing so, the policy statement
contextualized the transformation of the police service within the ambit of
community policing. As the new minister put it, community policing "...
must be made to permeate every aspect and level of policing."12
These principles were subsequently entrenched in the South African Police
Service Act (No 68 of 1995) which formalized the rationalization and
amalgamation of the eleven existing police agencies into a unified national
South African Police Service (SAPS) with a single budget and command structure.
The Act formally established a civilian Secretariat for Safety and Security with
oversight and monitoring functions and created an Independent Complaints
Directorate to ensure independent investigation of complaints of police abuses.
Furthermore, the Act formally established and detailed the functioning of
Community Police Forums (CPFs). In terms of this Act, the functions of the CPFs
remained those outlined in the Interim Constitution. It became the
responsibility of the police, particularly station, area and provincial
commissioners, to establish CPFs at police stations, and area and provincial
boards. Community consultation and input were therefore structured throughout
the command structure of the new SAPS.
In April 1997, the Department of Safety and Security published its formal policy
on community policing — the Community Policing Policy Framework and
Guidelines. Developed through a consultative process over a three-year period,
the Policy Framework defined community policing in terms of a collaborative,
partnership-based approach to local level problem-solving.
As this was the first explicit expression of community policing as a methodology
for reducing crime by improving the service provided by the police, the policy
marked a watershed in the development of community policing in
Written retroactively in response to developments on the ground, the policy
document was mainly intended to provide direction for police managers. The
document therefore provided detailed step-by-step guidelines for establishing
CPFs, a guide on change management, guidelines for demographic and local level
crime analysis, the development of partnerships and local level problem-solving.
The five core elements of community policing in
| service orientation: the provision of a professional policing service, responsive to community needs and accountable for addressing these needs; |
| partnership:
the facilitation of a co-operative, consultative process of problem-solving;
| |
| problem-solving:
the joint identification and analysis of the causes of crime and conflict
and the development of innovative measures to address these;
| |
| empowerment:
the creation of joint responsibility and capacity for addressing crime
| |
| Accountability:
the creation of a culture of accountability for addressing the needs and
concerns of communities. This was outlined primarily in terms of the
functions of various structures like the national and provincial
secretariats, the Independent Complaints Directorate and members of the
provincial legislatures responsible for safety and security (MECs).
|
Assumptions
of the model
It
has been argued that the above definition corresponds with the distinctive
features of the neo-liberal model of community policing as it evolved in Western
Europe, particularly in the United Kingdom (and articulated there by the New
Right). According to Shearing, this definition correlates with a ‘second
phase’ in the development of community policing in the West — following an
earlier ‘bandit-catching’ phase in which community consultation was used
primarily to gather crime intelligence. The second phase is characterized by two
distinguishing features:
"... The first is a change in definition of the police from a ‘force’ a
‘service’. An important expression of this change has been the development
of ‘consultative forums’ designed to permit communities to make their
policing concerns known to the police and to provide a vehicle for holding the
police accountable to them ... Second, is the preconception of the police as
people who enable communities to solve their own problems rather than as people
who solve problems on their own. Policing for the state police has become
‘everybody’s businesses rather than simply ‘police business’."14
Shearing and McMahon argue that this model incorporates the neo-liberal agenda
through three related initiatives:
"First, the promotion of a community-based mode of policing that shifts the
business of policing to the civil realm while establishing the police as
facilitators and brokers of civil policing. Second, an advocacy of
problem-solving strategies that promote the use of non-state resources and
knowledge through the establishment of an ‘enterprise culture’ that will
mobilize the entrepreneurial efforts of citizens. Third, an exploitation of the
commodification of security that the emergence of private security has made
possible ... What, it is argued, is required to accomplish this transformation
of South African policing is the retraining of police and communities so that
they can accomplish the performances that a partnership of state steering and
civil rowing requires."15
Two critical assumptions regarding the prerequisites of such a model merit some
analysis — those relating to ‘community’ and to capacity.
Community
The
first and most important assumption of relevance here is that of
‘community’. As Taylor has observed:
"It is clear that community is an open-textured concept; that is to say,
there cannot be an exhaustive specification of the conditions for the correct
use of the concept ... There are, however, three attributes or characteristics
possessed in some degree by all communities ... The first and most basic of
these ‘core’ characteristics is that a set of persons who compose a
community have beliefs and values in common ... The second characteristic is
that relations between members should be direct and they should be many-sided.
Relations are direct to the extent that they are unmediated — by
representatives, leaders, bureaucrats, institutions such as those of the state,
or by codes, abstractions and reifications ... The third and final
characteristic of community is that of reciprocity."16
This definition is useful in that it places ‘community’ concretely as a form
of association that may exist in varying degrees in and across different
localities.
However, given
Also, while a specific locality is not particularly relevant in terms of this
general definition, it is critical to
Steven Friedman, a local policy analyst, has outlined the importance of the
absence of a clear definition of ‘community’:
"This is no semantic quibble, given that ‘communities’ are meant to set
priorities, to engage in decision-making, and to engage the police in Community
Police Forums. In reality ‘the community’ is not a uniform, definable
entity: communities are extremely divided with little commonalties in terms of
needs and aspirations. It is, therefore, by no means clear to whom safety and
security strategists are responding when they invoke ‘the community’: this
is of crucial operational importance ... More generally, if one measure of the
effectiveness of safety and security strategies is to be their acceptability
among the ‘community’, the result could be approaches which are sensitive to
the needs of particular interests, but not all or even most citizens."17
Thus, the clear danger of assuming, without rigorous assessment, the existence
of ‘community’ in a particular locality lies in the potential of this
assumption to result in the exclusion of input and, because of this, the
politicization of community policing initiatives. As Van der Spuy has
questioned: "Which groups may lay claim to the policing mandate on behalf
of the community?"18
Indeed, one researcher has suggested that South Africa’s community policing
model, because it does not define ‘community’, provides legitimacy to a form
of ‘partnership policing’ in which the police engage with defined private
interest groups — non-governmental organizations, business organizations and
other interest groups.19 Friedman notes
that, while this does begin to "... define the nature of the
‘community’; it confirms the exclusion of, for example, grassroots
citizens."20
This is of direct relevance to the success or failure of community policing
initiatives because, as
Informal social control may here be read to refer to the ability of
‘communities’ to generate a coherent set of norms and values which, when
realized in everyday interaction, regulate individual activities for the common
good.22 In other words, the
logic of community policing assumes the availability of inherent community
resources — social capital — that may be tapped and enhanced to produce
social order.
The key issue is that of reciprocity, the ability of people sharing a
residential area to engage with, receive and contribute to the generation of
social capital. Thus, for
"Reciprocity is a structural condition for the generation of social
capital. The structures and agency supported by community policing ... must take
into account the importance of intercommunity reciprocity for the effective
operation of the informal social controls police seek to mobilise."23
This is because, for
Clearly, the key assumption here is that the reciprocal relationships that build
the social capital to be contributed by a ‘community’ are generically crime
preventive.
The extent to which this holds true for
"The focus groups from the African townships told a story about
powerlessness in the face of poverty. There was a very open acknowledgement of a
communal complicity in crime from both men and women."25
This observation appears to be supported by research into the motivations of
youthful perpetrators of violent crime, conducted by the Centre for the Study of
Violence and Reconciliation (CSVR). The research indicates that while the
"... youth involved in crime — or amagents as they are popularly referred
to in the townships — all had complex narratives to tell ... it is clear that
crime is one of the new forms of initiation into manhood for the young boys in
the urban setting of the township. The age-old institutions and traditional
rituals that once governed young boys’ entry into adult life have been
replaced by rites of passage that are often brutal and deadly."26
These research findings thus problematise the assumption that the social capital
generated through reciprocal intra-community relationships will necessarily be
positive and crime preventive.27
As Crawford puts it:
"Communities are often portrayed as the antithesis of violence and crime.
On the contrary, however, the collective values of a community may serve to
stimulate and sustain criminality."28
It may be argued that this is particularly applicable to those situations in
which the generation of "vertical social capital" — that resulting
from the "... reciprocal relationships between citizens and state
agencies"29 — is
either inadequate or corrupt. This relates directly to the integrity, both
actual and perceived, of the criminal justice system, including the police.
Thus, questioning the assumptions informing the conceptualization of
‘community’ inevitably leads to questioning the capacity requirements for
successful community policing. As
"... the most basic reciprocal exchange at the heart of stories about
community policing is a police / state commitment to perform their duties in a
way that enhances the generation of social capital in communities and a
community commitment to invest a portion of that capital in cooperative efforts
with the police to improve public safety."30
Given the analysis above, just how much
Institutional
capacity
Institutional
capacity here refers to that of the police, and whether the police are really
able to engage in the ‘innovative practices’ required to ‘revitalize’ or
‘empower’ communities. Given the severe capacity constraints facing the
police organization, the availability of such capacity may be even more
questionable.
First among these constraints is the personnel of the SAPS which is still
largely undertrained and under skilled — some 25 per cent of the 128 000
members of the SAPS remain functionally illiterate. Even more members have never
received formal training in the actual methodology of community policing.
Secondly, the hierarchical organization of personnel inhibits individual
innovation — the SAPS may well be the one and only police agency in which
there are more ranked members than constables, more managers than managed.
Extremely top-heavy and centralized, the SAPS have delegated very limited actual
management authority to its local level operational command, the station
commissioners. This is, of course, exactly the level of command that is meant to
engage and deal creatively with the concerns of local residents.
Thirdly, the continuing lack of a coherent and integrated training, deployment,
development and succession strategy geared towards enhancing local level service
delivery means that there are no systemic incentives for rewarding innovative
and effective practice at the local level.
What this reflects, most clearly, is the lack of a coherent and integrated
recruitment, training, deployment and succession strategy. That this continues
may well be a result of a prejudiced view of those who choose to join the police
— a view most cynically put by the present Chief Executive Officer of the
SAPS, Meyer Kahn, who reportedly believes that:
"... a certain type of person will always become a policeman. He is not a
genius. The best we can hope is that he is honest and hardworking."31
Thus, is it plausible to assume that the personnel of the SAPS, developed in an
extremely centralized, hierarchical, and still largely insular organizational
culture, have been equipped to deliver the decentralized, informed, innovative
and proactive responses required by community policing? Clearly not.
This is mainly an issue of leadership and management and implies a great deal
more than the ‘retraining’ of the police as has been done elsewhere. And it
begins with the most senior leadership.
Given the political prerogative of neutralizing the potential of the police to
undermine the fledgling democracy, the new government instituted a variety of
measures to weed out those most closely associated with the former SAP’s last
commissioner, General Johan van der Merwe. However, because of the constraints
of the Interim Constitution’s ‘sunset clause’ that protected civil service
jobs, other SAP personnel had to be found to fill the vacancies. These senior
officers were selected mainly on the basis of the distance they had managed to
keep from Van der Merwe and, particularly, his Security Branch or, if this was
too close for comfort, by the relative cleanliness of their hands.
The impact of this has been observed by a local researcher, Johnny Steinberg,
who notes that:
"Selecting people negatively, for what they have not done rather than for
their proven ability is unlikely to produce an inspiring leadership."32
Furthermore, the measures used to encourage the tainted to leave — mainly
lucrative severance packages — were applied across the organization, also
encouraging some of the brightest and the best who were qualified for and
confident of making it outside the police, to leave. This has arguably left the
police without the sound management cadre required to drive the transformation
of policing practice required by community policing.
That two critical assumptions informing South Africa’s community policing
remain largely hidden and unpacked, and that the appropriateness of South
Africa’s community policing policy model is therefore also assumed, may well
be attributed to what one researcher has termed the "seductive
quality"33 of its core
tenets. Given its conceptual flexibility and, particularly, its popular acclaim,
who would say it may be inappropriate?
Community
policing on the agenda
The
Community Policing Policy Framework and Guidelines was distributed to all police
training institutions and stations in 1997 and workshops were held with some
police officers throughout the country. In addition, a user-friendly comic —
entitled Safer Streets — which incorporated the Framework and provided
guidelines for the functioning of CPFs was published by the Department for use
at local level.
Two years later, the Department of Safety and Security’s White Paper affirmed
community policing as the appropriate methodology for enhancing policing in
Community policing was thus placed firmly on government’s agenda.
IMPLEMENTATION
OF COMMUNITY POLICING
The SAPS
The
response of the SAPS to the development of community policing policy, apart from
fulfilling its legislative responsibility of establishing CPFs, has been largely
symbolic.
The organization has formally changed its uniform symbols and
‘demilitarized’ its rank structure. It has also upgraded the status of
senior management positions outside the central Head Office in
With the appointment of a new management echelon in 1994 and the restructuring
this entailed, the ‘function’ of community policing became the
‘responsibility’ of the National Policy and Strategy Component of the
Division: National Management Services. This was led by the former head of the
SAP’s Community Relations Division, who had set up the liaison forums and
deployed community liaison officers (often of Security Branch experience)
throughout the country.
In 1997, following a further restructuring of SAPS Head Office, a Partnership
Projects subcomponent was established as part of a new division, the National
Crime and Prevention and Response Service. This subcomponent, headed by a
director, created a National Community Policing Desk, managed by a
superintendent. The responsibility of the desk was described as "...
guiding and facilitating the institutionalization of Community Policing in
|
|
"The
development of the existing Policy Framework on Community Policing
|
These
facilitation functions resulted primarily from the view of the SAPS that the
implementation of community policing, apart from the national training function,
is a provincial ‘responsibility’. This is a direct result of the onus placed
by the South African Police Service Act (Section 19(1)) on provincial
commissioners to ensure the establishment of CPFs.
Provincial community police co-ordinators have thus been appointed at the nine
provincial SAPS Head Offices, functioning often in liaison with members of the
provincial secretariats, to co-ordinate projects and workshops intended to
enhance community policing at area and station levels of the SAPS.
A similar ‘responsibility’ has been allocated to area and station level
community police officers. However, this responsibility focuses almost wholly on
the functions and requirements, particularly logistical, of CPFs.35
It is apparent from the above that community policing has been generally viewed
as the ‘responsibility’ of particular functions within the SAPS and that
this responsibility is interpreted, at various levels, primarily in terms of the
establishment and maintenance of CPFs.
CPFs are thus often seen as more than a vehicle for community participation —
rather, a trend has developed, within and outside the SAPS, in which community
policing is seen as synonymous with the functions of the CPFs. Concerns
regarding this had been expressed as early as 1995. A Departmental Technical
Team on Community Policing, which had initiated the process that was to result
in the Community Policing Policy Framework and Guidelines, had cautioned that
such a focus would be detrimental to the development of alternative local
mechanisms and, importantly, to "... the empowerment of individual police
officers to practice community policing as part of their day-to-day
responsibilities."36
The focus on CPFs has therefore meant that there has been little, if any,
understanding of the policy as an operational methodology impacting on all
functions of the organization. This is despite the focus of several dedicated
programmes run essentially for the improvement of community policing — the
Belgian-sponsored Community Policing Pilot Project, the privately sponsored
Operation Lifeline, the many DFID-sponsored projects and the current
police-initiated Service Delivery Improvement Programme.
This assessment is justified by the lack of evidence pointing to the actual
operational integration of police patrol and specialized functions at station
level. Indeed, there is some evidence pointing to real antipathy and resistance
to integration between the patrol or proactive functions and the detective or
reactive functions.37 Thus, it
is not surprising that the Community Agency for Social Enquiry found in its
research that:
"Many of the police personnel we interviewed could speak the language of
community policing, but had not internalized the practice, or the practice was
limited to one-off displays of goodwill."38
Generally, community policing has been interpreted as an ‘add-on’ function
to the ‘other’ responsibilities of the police. It is therefore clear that
one of the primary goals of the community policing policy — the fundamental
transformation of the SAPS — has not transpired in the manner envisaged by the
new policy-makers.
Thus, CPFs remain the most visible expression of community policing in
Community
police forums
The
mandated functions of CPFs, as outlined above, may be categorized into three key
responsibilities:
"... (i) the improvement of police-community relations; (ii) the oversight
of policing at local level; and (iii) the mobilization of the community to take
joint responsibility in the fight against crime."39
These responsibilities are contradictory. The challenges this poses for the
practical functioning of CPFs have been pointed out as follows:
"Is it reasonable to believe, for instance, that, given the history of
conflict between the police and communities that a structure that was designed
both to improve relations and oversee the police would succeed in both
functions. Is it plausible that in communities where police were perceived to be
oppressors and where the police believe that the most constructive crime
prevention is police-led, that many members of the community would willingly
give of their time and resources to assist the police in fighting crime?"40
To add to this, one may ask whether it is plausible to believe that in other
localities, those in which the police had been supported, people would care
about oversight.
Given these differing and contradictory functions, it is not surprising that the
experience of CPFs and therefore of community policing, has differed
considerably across the country.
However, this experience, it appears, is not random. Rather, the experience of
community policing appears to be determined by an identifiable and specific set
of challenges faced by the police and the people they serve in particular
localities. Furthermore, it is the extent to which these challenges have been
overcome that determines the impact of community policing in a particular
locality. This was the key finding of a recent pilot project conducted by the
National Secretariat for Safety and Security as a feasibility study for a
comprehensive review of the development and implementation of
The results of the study posit a conceptual framework consisting of five
consecutive and cumulative stages or challenges which are faced in particular
localities as they develop community policing — these are basic resources,
trust, (policy specific) education, incremental resources and, finally, full
partnership.41 The study
therefore suggests a trajectory in the practice of community policing in
The starting point on this trajectory, or the first and most obvious challenge
for community policing, is the availability of the basic resources required by
the police and those they serve in a particular locality. For the police, this
challenge refers to a lack of those resources required for undertaking basic
policing tasks — thus a lack of resources such as basic education (literacy
and numeracy in some cases), availability and functioning of vehicles, equipment
and infrastructure appropriate to the topography, and a lack of the means to
gather and analyze intelligence. For people in these localities, the lack of
basic resources refers to their inability to contribute in a meaningful manner
to their CPF. This relates to a lack of basic education, difficulty in getting
to and from the police station, and a lack of communication means. The lack of
basic infrastructure like roads, telecommunications and electricity, is also a
relevant factor. In these localities, there is very little policing of any kind.42
The primary cause of this is the historical legacy of underdevelopment and it
may be expected that many of the police areas situated in the former homelands
are affected.
The effect of this lack of resources on community policing has been succinctly
analyzed by the Community Agency for Social Enquiry:
"We found widespread empathy for the lack of resources in the police from
community leadership and in the focus groups from the community more broadly.
This situation highlights the need for community involvement as an added
resource to participate in policing. However, it also threatens the process of
community involvement as SAPS is physically unable to meet community
expectations and needs in some cases. The low morale created by the lack of
resources makes members of the SAPS more resistant to change, and even angry
with the additional demands community policing places on them."43
However, in those localities where the basic resource requirements have been
acquired, the primary issue or challenge, it seems, is that of developing a
basic level of trust. This is a complex issue as it functions both as a
measurement of policy impact, as well as a precondition for community policing.
Given
While the pilot project was too limited to extrapolate its findings generally,
it does appear to indicate that the issue of trust remains the primary challenge
faced by the majority of South Africa’s police stations and the people
represented at CPFs. Of importance is that in areas of low trust there is a real
potential for the CPF to be used as a platform for political interest groups. Of
equal importance is that at these localities, the continuous grappling with
developing trust results in little or few improvements to actual service
delivery, increasingly negative public perceptions of safety and security
(because more information becomes available), and little actual reduction in
crime.45
The danger lies in the likelihood that, should a basic level of trust fail to be
developed, the police will become increasingly marginalized through either the
development of self-policing or its stronger form, vigilantism.
However, once a basic level of trust has been achieved, it is apparent that the
challenge becomes one of understanding the actual requirements of the policy.
This refers mainly to the clarification of and agreement on clear roles and
responsibilities. Of relevance therefore, is the extent to which CPF
representatives and police personnel have received education and training in the
core elements and objectives of community policing, as well as in an appropriate
demarcation of roles. In more than half of the police stations assessed in the
study, less than 25 per cent of personnel had had any formal training in
community policing. An interesting finding was that personnel at those police
stations who had received little or no training, and who were predominately
black and disadvantaged, perceived the available SAPS training to be more
effective than those who had actually received formal training. Respondents
indicated a need for training to be frequent, consistent, operationally
practical and standardized. Localities in need of further policy specific
education had dealt with some of the issues related to trust and had begun to
see limited improvements to service delivery, but no improvements to the
prevailing perceptions of safety and security and no impact on actual crime
levels.46
However, the research indicated that, should the education and training needs of
the police and members of CPFs not be met, it is likely that the CPF at these
localities would either regress to become simply a forum for complaints or, of
more concern, the means by which CPF representatives can dominate and gain
control over police operational procedures.
Moving to the next challenge, once trust has developed and roles and
responsibilities clarified, equity, or rather the inequity of the distribution
of policing resources appears to become the major issue. The CPF begins to
function as the means by which additional resources are provided to the police
to enable them to enhance their service delivery. Although the nature of these
resources differs from area to area, they often take the form of funding for
vehicles, computers and other equipment, but also the provision of support
personnel to assist in administrative tasks and patrolling by police reservists.
Thus, the relative wealth of the area’s residents, the engagement of private
business and the ability and willingness of residents to contribute time or
other resources are key factors. For the police, the key factor appears to be
the ability of the station and area management to deal with the bureaucratic
procedures required for accepting donations — either financial or in-kind.
However, this stage describes, for the more privileged localities, an
involvement usually limited to financial donations, and for disadvantaged
localities, a considerable investment in time and energy. Some sixteen per cent
of the localities assessed in the research were identified at this stage and
most of these were located in more privileged areas.47
In these localities, there had been improvements in the relationship and levels
of trust between the police and the CPF, some improvements in service delivery
and perceptions of safety and security, but no significant impact was made on
levels of crime.
The final stage is that of ‘full partnership’, a situation where the police
and CPFs are apparently able to develop an active relationship with other
role-players with the goal of jointly contributing to crime reduction. The
distinguishing element appears to be the achievement of critical mass, that is,
the mobilization of all or most other relevant role-players — like other
government departments and non-governmental and community-based organizations
— to engage in crime prevention programmers. The key factors driving these
relationships appear to be the extent of local activism and a co-operative
synergy between a range of organizations. Also important is the continuity of
progress on projects which is related to the continuity of strong leadership at
the police station and in the CPF. Just six per cent of the localities assessed
in the research could be classified at this level — all of them in privileged
localities.
That very few CPFs are involved in networking relationships aimed at actual
crime reduction is a finding which seems to be supported by research done in the
Western Cape — where many CPFs have developed into ‘Community Safety
Forums’, aimed at ensuring greater interaction and co-ordination with other
agencies of the criminal justice system and ensuring greater community
participation. Despite this development, further research has indicated that:
" ... 60% of the CPFs currently in place in the province were not engaged
in problem identification or prioritization; and that 65% were not engaged in
problem-solving. This finding was based on an analysis of the content of CPF
meetings, agendas and minutes."49
However, it is significant that only in localities where there has been a
dedicated effort at involving other role-players in active prevention projects,
that there appears to be some reduction in actual crime. Given the range of
methodological problems associated with measuring actual levels of crime and the
number of variable factors that influence crime rates, it is not clear whether
any real reduction in crime, if this has actually occurred, can be solely
attributed to the successful implementation of the core elements of
The findings of other researchers appear to support the findings of the
Secretariat’s limited research study. For instance, Altbeker and Rauch note
that:
"In communities in which levels of conflict with the police were high,
there has been, for obvious reasons, more emphasis placed on the importance of
overseeing the police and building relations, in other communities, emphasis
within CPFs appears more focused on improving safety and security through
assisting, and collaborating with, the police. This pattern has been reinforced
by a difference between these communities in the role they accord the police in
preventing crime, with black communities typically more concerned with
ameliorating socio-economic causes of crime and white communities more concerned
with keeping crime and criminals out of their areas. Because this pattern is
also matched by very dramatic differences between levels of income, community
participation in rich areas appears to focus on assisting the police in keeping
crime out. While there is space for honest differences on the degree to which
this is a legitimate strategy, it has had the consequence that the developments
of community-centered crime prevention programmers involving the police are much
more developed in rich areas than in poor, black areas."51
Research by the Community Agency for Social Enquiry has also reflected this
theme:
"Firstly, whites generally had more skills and resources and were therefore
more successful at fundraising and initiating projects ... Secondly, the kinds
of issues white forums concentrated on differed from those of black forums. Some
of the former were little more than anti-crime fora, whilst many of the latter
had a broader social and developmental focus."52
An ironic potential of this pattern, which is a danger inherent in the
trajectory posited by the Secretariat’s research, is that implementation of
the policy may well entrench the very social divisions that the policy was meant
to help overcome. This would primarily occur through the displacement of crime
to those communities which, because of their relative poverty, are less able to
deal with its effects. As Altbeker and Rauch point out:
"There can be little doubt that in a country with as deeply embedded
inequalities as SA, there are real moral and political difficulties with
programmers which may increase inequality by skewing the distribution of
policing resources and/or of crime in such a way that poorer communities,
already more at risk of violent crime, become even more at risk of
victimization. These difficulties are real and, in the long-term, may become
highly politicised."53
This is supported by Shaw and Louw who noted that:
"The poor, lacking resources and more likely to be intimidated by the
police, are often not well placed to sustain CPFs. Indeed, CPFs often work best
in (white and wealthy) areas which require them the least, and remain fragmented
and weak in poorer areas."54
Thus, the resources — intellectual and physical — available to CPFs and of
the people in particular localities remain crucial factors in the successful
implementation of community policing policy.
This is problematised by the contested legal status of CPFs. The crux of the
issue is whether or not CPFs may be considered formal ‘organs of the state’
and, therefore, whether or not the state has an obligation to sustain them.
There is a reasonable argument to be made that CPFs meet the criteria outlined
in The Constitution of the
|
"a)any
department of state or administration in the national, provincial or
local sphere of government; or
|
Clearly,
CPFs were created through legislation and exercise public functions in terms of
this legislation. At issue is the nature of the support required to sustain CPFs.
While the state was clearly obligated to establish CPFs, it was surely not the
intention of the legislation to create a state-subsidised profession. Certainly,
the Community Policing Policy Framework and Guidelines is clear on this point.
Section 7.6 states that "[m]embership of and participation at Community
Police Forums and Boards is a voluntary community service."56
The formal legality of this position, given the argument above, is open for
debate, and state funding for CPFs remains a constant theme often addressed at
seminars, summits and other gatherings. The key purpose of such funding would
apparently be to enable CPFs to meet their basic administrative requirements,
which often include telephones, stationery, transportation and the remuneration
of permanent administrative posts in a CPF.57
However, there now appears to be a growing recognition that CPFs should be
project-driven and that if funding is to be made available by the state, it will
be allocated to crime prevention projects. This correlates directly with the
direction provided in the White Paper for the facilitation of local level crime
prevention.
Apart from the issue of resources and the specific factors pertinent to the
development of community policing outlined above, four general factors have been
identified as critical in the implementation of community policing in South
Africa. The Secretariat’s pilot project identified those factors that appear
to have an influence at all localities:
"Level of activism in the community — refers to the degree to which
members of the community are able and willing to engage with issues of safety
and security
Leadership style and commitment — refers to both that at police stations and
in their communities, particularly at the CPFs
Relevant education and training — refers to the level of basic education and
training in the police and in the community
Commitment of junior members of the SAPS — refers to the willingness of these
members of the SAPS to engage with the requirements of the policy."58
That the attitude or mindset of the police — expressed in its leadership
style, training, and, particularly, the commitment of junior members — remains
a critical issue some five years after the first articulation of the policy,
must surely be attributed to the lack of an informed and dedicated
implementation strategy for the policy. This, it must be assumed, relates
directly to the lack of authoritative and committed leadership in the
Department.
In summary, it is clear that the core elements of
Despite this, however, it is also clear that implementation of the policy,
through the establishment and functioning of CPFs, has generally facilitated
positive contact and engagement between the police and those they serve. This
engagement has resulted in an improved and strengthened political legitimacy for
the police — a key objective of the policy.
However, given the analysis above, it seems unlikely that the implementation of
the policy, in its current form and with its sole focus on CPFs, will facilitate
achievement of the policy’s wider goals — improved service delivery and
actual reduction in crime.
CONCLUSION
This
paper has outlined the origin of community policing in
The requirements for such action are outlined below.
The first requirement would be that of authoritative and willing leadership in
the Department of Safety and Security. This may well be on the cards, given the
intention of the new government to recruit qualified lateral entrants to senior
managerial positions in the police — announced by the new president in his
opening address to Parliament on 25 June 1999. Furthermore, as pointed out by an
observer, President Mbeki:
"... coupled these statements with the appointment of the bellicose and
combative Steve Tshwete as Minister of Safety and Security, a sign that he is
preparing to take on vested interests in police management."59
The second requirement would be a coherent, integrated and actionable
implementation strategy, developed through a critical and open review of the
policy (its assumptions and its requirements) and of actual conditions on the
ground. Based on this analysis, it would target specific interventions at
particular localities throughout the country. Given some of the issues related
to the lack of basic resources in various localities, the specific interventions
outlined in such a strategy would clearly need to be multidisciplinary and not
limited to the functions of the Department of Safety and Security only.
Integral components of such an implementation strategy would need to be an
informed personnel recruitment, development, deployment and succession planning
in which appropriate entrance criteria, an integrated training curriculum and an
appropriate performance-based and incentive-oriented promotion system were
specified. Accountability for service delivery would need to be the key theme
emphasized here. Therefore, the adequacy of police training would have to be
reviewed to ensure that the principles of community policing informed, in a
practical manner, all training and development programmers — including those
of the specialized services, but particularly management development
programmers.
Clearly, such an implementation strategy implies a review of the organizational
structure of the police — a review aimed at assessing the manner in which the
organizational design either impedes or facilitates the delivery of a policing
service responsive to local needs.
These requirements, not surprisingly, imply an informed and fundamental
transformation of policing practice in
ENDNOTES
This
is an edited version of a paper prepared for the British Department for
International Development (DFID), October 1999.